Privacy Policy

Effective Date: August 13, 2025

Last Updated: August 13, 2025

1. Introduction

All American Tradesman CE, LLC ("we," "our," or "us") operates the website allamericance.com (the "Service") to provide online continuing education courses for Texas towing operators. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

When you enroll in our courses or use our services, we may collect the following personal information:

• Contact Information: Full name, email address
• Professional Information: TDLR license number, employer name, city
• Course Information: Course enrollment, completion status, completion dates
• Account Information: Username, password (encrypted), login preferences

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Usage Data: Pages visited, time spent on pages, click patterns
• Device Information: IP address, browser type, operating system, device type
• Cookies and Tracking: Session cookies, analytics cookies, advertising pixels

3. How We Use Your Information

We use the collected information for the following purposes:

• Course Delivery: Provide access to courses, track progress, issue certificates
• Regulatory Compliance: Report course completions to the Texas Department of Licensing and Regulation (TDLR) as required by law
• Communication: Send course-related emails, completion certificates, and customer support
• Website Improvement: Analyze website usage to improve user experience
• Legal Compliance: Comply with applicable laws and regulations
• Marketing: Send promotional emails about new courses (with your consent)

4. Information Sharing and Disclosure

4.1 Required Disclosure to TDLR

We are legally required to report course completion information to the Texas Department of Licensing and Regulation (TDLR). This includes:

• Student name
• TDLR license number
• Course completion status (completed/not completed)
• Course completion date
• Course name and number

Note: We do not share grades or test scores with TDLR, only binary completion status.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services:

• Hosting Services: Amazon Web Services (AWS) for website hosting and data storage
• Learning Management System: Moodle platform for course delivery and student management
• Payment Processing: Stripe for secure payment processing (we do not store payment information)
• Analytics: Google Analytics for website usage analysis
• Email Services: AWS SES for course-related email communications

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies:

• Essential Cookies: Required for website functionality and user login sessions
• Analytics Cookies: Google Analytics to understand website usage patterns
• Advertising Pixels: Facebook Pixel for advertising and remarketing purposes
• Moodle Cookies: Session and preference cookies for the learning management system

You can manage your cookie preferences through your browser settings, but disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL encryption for data transmission
• Secure hosting with AWS infrastructure
• Password encryption and secure authentication
• Regular security updates and monitoring
• Limited access to personal information on a need-to-know basis

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with TDLR reporting requirements
• Fulfill legal obligations and resolve disputes
• Maintain records for regulatory compliance (typically 7 years for continuing education records)

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request information about what personal data we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications
• Account Management: Update your profile information through your account settings

To exercise these rights, please contact us at info@allamericance.com.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are intended for adult professionals and we do not knowingly collect personal information from individuals under 18 years of age. If you are under 18, please do not use our services or provide any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification for significant changes
• Providing notice during your next login for account-related changes

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. State-Specific Rights

As our services are primarily provided to Texas residents, this Privacy Policy complies with applicable Texas and federal privacy laws. If you are a resident of a state with specific privacy rights (such as California), please contact us to learn about additional rights that may apply to you.